Customer Support

Acceptable Use Policy

This AUP governs the use of the web hosting services provided by DDoS Hosting Solutions (referred to as “us”, “we”, or “DDHS” in this document). Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and DDoS Hosting Solutions regarding the interpretation of this AUP, DDoS Hosting Solutions’s interpretation, in its reasonable commercial judgment, shall govern.

Table of Contents

1. Offensive Content.

You may not publish or transmit via DDHS’s service any content that DDHS reasonably believes:

  • constitutes child pornography (legal adult content is permitted);
  • is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
  • is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
  • is defamatory or violates a person’s privacy;
  • creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
  • improperly exposes trade secrets or other confidential or proprietary information of another person;
  • is intended to assist others in defeating technical copyright protections;
  • clearly infringes on another person’s trade or service mark, patent, or other property right;
  • promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
  • is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to DDHS; or
  • is otherwise malicious, fraudulent, or may result in retaliation against DDHS by offended viewers.

Content “published or transmitted” via DDHS’s service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by DDHS.

2. Security.

You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically.

3. Unsolicited E-Mail.

You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it.

You must comply with the rules of any other network you access or participate in using your DDHS services.

4. Internet Abuse.

You may not engage in illegal, abusive, or irresponsible behavior, including:

  • Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to DDHS and its customers) without express authorization of the owner of the system or network;
  • monitoring data or traffic on any network or system without the authorization of the owner of the system or network;
  • Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
  • Use of an Internet account or computer without the owner’s authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;
  • Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting; or
  • Any conduct that is likely to result in retaliation against the DDHS’s network.
  • Use of DDHS’s network in a way that unreasonably interferes with DDHS’s other customers use of the network

5. Material Protected by Copyright.

You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:

  • you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;
  • you are otherwise permitted by established United States copyright law to copy the work in that manner.

DDHS will terminate the service of repeat copyright infringers.

6. Copyright Infringement Notice (Digital Millennium Copyright Act).

If you believe your copyright is being infringed by a person using the DDHS network, please send your notice of copyright infringement via e-mail to abuse@ddoshostingsolutions.com

Your notice must include the following:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit DDHS to locate the material;
  • Information reasonably sufficient to permit DDHS to contact you, such as an address, telephone number, and, if available, an e-mail address;
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner’s agent, or the law;
  • A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

7. Disclaimer.

DDHS is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the DDHS network.

Inquiries regarding this policy should be directed to abuse@ddoshostingsolutions.com.